Privacy Policy

1. Information We Collect

We collect information you provide directly to us, including:

• Account information (name, email, password)
• Payment information (processed securely through third-party payment processors)
• Product data imported from your e-commerce platforms
• Usage data and analytics
• Communication preferences

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Process transactions and send related information
• Send technical notices, updates, and support messages
• Respond to your comments and questions
• Analyze usage patterns to improve user experience
• Detect, prevent, and address technical issues
• Comply with legal obligations

3. AI Processing

When you use our AI enrichment features, your product data is processed by AI models to generate optimized content. This processing is done securely and your data is not used to train AI models or shared with third parties except as necessary to provide the service.

4. Data Storage and Security

Your data is stored securely using industry-standard encryption and security practices. We use Supabase as our backend infrastructure provider, which maintains SOC 2 Type II compliance and implements robust security measures including:

• End-to-end encryption for data in transit
• Encryption at rest for stored data
• Regular security audits and updates
• Access controls and authentication mechanisms

5. Third-Party Integrations

Our Service integrates with third-party platforms (Shopify, WooCommerce, Temu). When you connect these integrations, we receive access to data from these platforms as authorized by you. This data is used solely to provide our services and is subject to the same privacy protections as data you provide directly.

6. Data Sharing and Disclosure

We do not sell your personal information. We may share your information only in the following circumstances:

• With your consent or at your direction
• With service providers who assist in operating our service
• To comply with legal obligations
• To protect rights, property, or safety of omniFIRE by APIWORX, our users, or the public
• In connection with a merger, acquisition, or sale of assets

7. Your Data Rights

You have the right to:

• Access your personal information
• Correct inaccurate data
• Request deletion of your data
• Export your data in a portable format
• Opt-out of marketing communications
• Withdraw consent for data processing

To exercise these rights, please contact us at privacy@apiworx.com

8. Cookies and Tracking

We use cookies and similar tracking technologies to track activity on our Service and store certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

9. Data Retention

We retain your information for as long as your account is active or as needed to provide services. We will retain and use your information to comply with legal obligations, resolve disputes, and enforce our agreements.

10. International Data Transfers

Your information may be transferred to and maintained on servers located outside of your state, province, country, or other governmental jurisdiction where data protection laws may differ. We ensure appropriate safeguards are in place for such transfers.

11. Children's Privacy

Our Service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you become aware that a child has provided us with personal information, please contact us.

12. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.

13. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Email: privacy@apiworx.com
Address: APIWORX, LLC